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Choose the Right Support Path

We’re Here to Help — Choose What You Need

Pick the support option that best fits your situation. Whether it’s a service issue or you’re just looking for advice, we’ve got you covered.

Support Contact

For technical issues, service requests, order questions, or urgent help.

Insights & Guidelines

Practical guides for setup, stocking, restocking, cleaning, and operations.

Blog

Business tips, vending trends, product updates, and expert how-tos.

Contact Us for

Fast Vending Support

Need help right now?
Our team is available to troubleshoot, advise, or dispatch service where needed.

1929 Highway 7, Vaughan,
Ontario, L4K 1V5

Phone:

1-800-334-6289

Office Hours:

Mon to Fri: 8:00 AM - 6:00 PM

Contact Us

For any vending needs—free consultation available!

    What we help with:

    Refill delivery issues

    Machine errors or jams

    Payment system issues

    Technical diagnosis

    Warranty

    maintenance support

    Resource

    Resources for Self-Help

    Learn How to Get the Most From Your Machine

    Prefer to handle things yourself? Browse our insights and tutorials for simple, effective vending tips.

    How to properly restock your machine

    Cleaning & maintenance best practices

    Stocking suggestions for different locations

    Upgrading to contactless/tap systems

    Troubleshooting guides for common issues

    Support

    Common Support Topics We Handle

    Here are a few common issues our support team resolves every week:
    • Machine isn’t accepting credit/debit
    • Product stuck or not dispensing
    • Coin jam or card reader malfunction
    • Refill not delivered or stocked incorrectly
    • Help updating product selection or pricing
    • Need a manual, model number, or service code

    Have a question? Need a quote? Contact us today, and we’ll help you get started with the perfect vending solution for your business.

    BLOG

    Helpful Articles From Our Experts

    Browse our latest expert articles on vending success and machine care.

    Still Need Help?

    Talk to a Real
    Person

    No AI bots or endless phone menus — just real, responsive support. Reach out to get help fast.

    Service Area

    Proudly Serving the GTA &
    Shipping Across Canada

    IMX Vending proudly serves businesses, schools, gyms, and community spaces across the Greater Toronto Area and beyond. We deliver, install, and support vending machines—fast and reliable.

    Vending Machine Sales Across Canada

    Looking for vending machines outside the GTA? We ship and support vending machine sales across Canada!

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    — New Machines, Promotions & Vending Tips

    Be the first to know about vending machine arrivals, discount offers, and expert vending advice delivered straight to your inbox.